Refund and Returns Policy
Return & Refund Policy
At NEBLIN, we strive to provide high-quality products and services to our customers. However, we understand that sometimes things don’t work out, and we are here to help you with returns and refunds.
- Returns
We accept returns under the following conditions:
Items must be returned within 7 days from the date of delivery.
Items must be unused, in their original packaging, and in the same condition as received.
Certain types of goods (such as perishable items, customized products, or intimate products) may not be eligible for return. Please check the product page for specific return eligibility.
- How to Initiate a Return
To initiate a return, please follow these steps:
Contact us at Email: support@Neblin.in / Phone: +91 95562 019508 with your order number and reason for return.
Once approved, we will provide you with instructions for shipping the item back to us.
The customer is responsible for the return shipping cost, unless the return is due to our error (e.g., incorrect or damaged product).
- Refunds
Once we receive your returned item, we will inspect it and notify you via email regarding the status of your refund.
If your return is approved, we will process the refund to your original payment method within 7 business days.
If the product is not in its original condition or returned after the allowed period, we reserve the right to deny the refund or charge a restocking fee.
- Exchanges
We replace items only if they are defective or damaged. If you need to exchange a product for the same item, contact us support@Neblin.in / Phone: +91 95562 019508.
- Non-Returnable Items
Certain items are not eligible for return or exchange, including:
Gift cards
Downloadable software
Perishable items (e.g., food, flowers)
Custom-made or personalized items
- Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before the refund is officially posted. If you’ve done all this and still have not received your refund, please contact us at support@Neblin.in / Phone: +91 95562 019508.
- Contact Us
If you have any questions about our return and refund policy, feel free to reach out to us at:
Email: support@Neblin.in
Phone: +91 95562 019508
Address: Belpal, Badasahi, Khuntapal, Mayurbhanj, Odisha – 757026 in india